Corporate Philosophy / Code of Conduct

Corporate Philosophy

NGK Group Philosophy

NGK Electronics Devices is a group company of NGK Insulators, Ltd. (the NGK Group). We strive to earn the trust of our customers and society by creating new value in accordance with the NGK Group Philosophy established by NGK Insulators. For more information, please refer to the following page:

NGK Group Philosophy

* Link to the NGK Insulators website

Policies and Guidelines

NGK Group Code of Conduct

As a member of the NGK Group, NGK Electronics Devices fulfills its social responsibilities and earns the trust of society in accordance with the NGK Group Code of Conduct. For more information, please refer to the following page.

NGK Group Code of Conduct

* Link to the NGK Insulators website

Privacy Policy

NGK Electronics Devices protects, manages, and handles all personal information strictly in accordance with the NGK Group Privacy Policy. For more information, please refer to the following page.

Privacy Policy

* Link to the NGK Insulators website

Quality Policy

ISO9001 Quality Policy

Our efforts concerning ISO started when we acquired “ISO9002” certification in December 1993.
Furthermore, since the acquisition of “ISO9001” certification in May 1997, we have been continuously certified, and in August 2017, we acquired “ISO9001-2015” certification.

By pursuing “what quality management is supposed to be” in accordance with the quality manual that complies with the ISO requirements, we are promoting the quality improvement activity to provide customer-satisfying quality.

Certification history	June 2003: Acquired ISO9001-2000 certification. January 2010: Acquired ISO9001-2008 certification. November 2016: Acquired ISO/TS16949-2009 certification (DCB substrates business). August 2017: Acquired ISO9001-2015 certification. November 2018: Acquired IATF16949-2016 certification (DCB substrates business). March 2022: Acquired IATF16949-2016 certification (crystal package business).
Basic philosophy	In order to fulfill our responsibility for customers, we will endeavor to provide high-quality products through punctual deliveries.
Quality policy	“Aiming for zero defect quality!” 1. Build an open culture and share challenges from management to front line. 2. Balancing quality and productivity by improving process design and quality control. 3. Improving of business quality and quality control through digitalization. 4. Promotion of quality compliance activities, and observation of relevant laws and regulations.

Certificate of ISO9001 management registration[914KB/PDF]

CSR procurement and green procurement

(1) Responsible mineral procurement

Conflict minerals procurement policy

We will conduct procurement activities in consideration of the influence of the use of such raw materials that may serve as the money sources for armed groups and antigovernment forces and cause social issues including human rights abuses and poverty (examples of conflict minerals: four minerals of tin, tantalum, tungsten, and gold (3TG) and cobalt produced in Democratic Republic of the Congo (DRC) or neighboring countries) on the regional society, and implement measures for avoiding use of the above raw materials.
If a problem is confirmed, we will develop a correction plan and implement due diligence countermeasures for the purpose of conflict-free mineral procurement.

(2) Green procurement

Policy for management of chemical substances contained in products

We will strictly observe the laws and regulations concerning chemical substances contained in products as well as customer-specific requirements.
We will procure materials from such supplies that strictly observe the banned substances and conditions stipulated in our green procurement standard.
We will receive provided information on chemical substances contained in the procured materials and accept guaranteed materials only.

Occupational safety and health policy

In order to prevent workers from injury and sickness, and provide safe and healthy workplaces, we have proactively promoted the occupational safety and health activity, and acquired the ISO45001 certification in December 2019.

Basic policy

The safety and health of individual employees is the management base of a corporation.

1. Occupational safety and health activity compliant with laws and regulations

(Principles to strictly observe)
· Three safety principles for prevention of pinching accidents
· Three safety principles for handling poisonous substances
· Three NGK principles in the event of abnormality

2. Efforts for high-level disaster prevention activity

3. Promotion of health maintenance/promotion activity

＜Goals＞

(1) Zero occupational accidents resulting in lost workdays
(2) Zero accidents of Hazardous substance/materials
(3) Zero man-made accidents caused by natural disaster
(4) Zero fire and explosion accidents
(5) Regular health check consultation rate of 100%

Certificate of registration

Certificate of ISO45001 management registration[114KB/PDF]

Environmental policy

Basic policy

Through business activities, we will make contributions to realization of “carbon neutral,” “recycling society,” and “living in harmony with nature.”

1. Promotion of environmental load reduction activity

· Reduction of CO₂ emission
· Reduction of industrial waste, and continuation of high recycling rate
· Reduction of harmful substances, and reduction of emission

2. Continuation of environmental activity compliant with laws and regulations

3. Environmental awareness raising through education and training

＜Company-wide goals＞

(1) Reduction rate in accordance with Energy Saving Act: 1% or below (in comparison with five-year average unit energy in the previous year)
(2) Recycling rate: 98% or higher (waste plastic recycling rate of 100% is maintained)
(3) Environmental accident: none
(4) Violation of environment-related law/regulation: none

Certificate of registration

Certificate of ISO14001 management registration[162KB/PDF]

Certificate of NGKGt_ISO 14001 management registration[556KB/PDF]

Certificate of NGKMY_ISO 14001 management registration[643KB/PDF]

Compliance

What is compliance?

In the first place, the word “compliance” means strict observation. Therefore, what to observe is important for understanding “compliance.”
In Japan, the word “compliance” has been conventionally used to mean “to strictly observe laws and regulations, and not to conduct illegal actions.” Recently, however, the meaning of the term is not limited to “strict observation of laws and regulations,” and the term has come to be used to mean not to do “things that must not be done,” “things it is not appropriate to do,” and “things that should not be done” like the meaning of corporate policy, as a corporate that should be a sound social entity even though those things do not violate relevant laws or regulations. This meaning is same as the meaning used in the U.S. and Europe.
Also in our company, we will understand the term “compliance” in this broad sense, and in our compliance rules, the term is defined as “management and other corporate activities that are compliant with laws and regulations as well as other social norms.”

Compliance Committee

We have been regarding compliant management as the base of corporate management and have developed in-house rules, employee education system, and others. However, to further strengthen the compliance system, we have set up the Compliance Committee as an organization that plays the central role of the activity. An overview of the Committee is provided below.

Chairperson	President
Vice-chairperson	Top officers excluding president
Special committee member	Permanent auditor
Committee members	Officers, superintendent, senior general managers, department managers
Secretariat	Human Resources Department Manager, persons designated by the Human Resources Department Manager
Roles	Following matters concerning compliance (1) Development of relevant rules, development of education plan, inspection and examination from viewpoints of notification, enlightenment, and prevention (2) Information collection, operation of consultation service, and audit concerning compliance status (3) Investigation and implementation of measures in the case of violation of compliance and possibility of the violation